Director, Operational Improvements
Sho is a decisive, resourceful, and results-driven Operations Leader offering experience leading teams in the planning, coordination, and execution of multiple transit operations with the TTC and Stock Transportation. Recognized as a strategic problem-solver with an impressive record of identifying needs, analyzing daily processes, and introducing lasting solutions that satisfy immediate and long-term business objectives. Proven history in overseeing all aspects of project development – from initial consultation and planning through to execution and evaluation. Known for building strong working relationships, mentoring unique talents, and fostering open communications to facilitate a reliable work force.