Improving Commutes to Humber River Hospital

The challenge
Humber River Hospital moved to its new Downsview Campus location in late 2015. The site is shared with other large employers and sees approximately 10,000 commuters daily. Limited TTC access to the site is causing commuter traffic congestion and safety concerns.

How we helped
To provide a measure of current commuter traffic patterns, behaviours and willingness to try sustainable modes, we conducted a commuter survey and site assessment. We worked in collaboration with TTC on the survey design to ensure the data collected could inform service improvement decisions.

To support employees with choosing sustainable commute modes, we provided an opportunity at the end of the survey for them to opt into receiving support from Smart Commute. Over 100 employees requested this support and were provided with custom travel guides that included information on how to access Humber River Hospital by carpool, transit, walking and cycling from across the GTHA. The guides were promoted further at an on-site outreach event at the hospital.

Using the results of the survey and site assessment, we put together a workplace travel plan to outline priorities and identify next steps. We look forward to working with Humber River Hospital and the other employers on site to achieve their sustainable transportation goals.