Effective Date: February 27, 2025

At pointA, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

1. What Information We Collect

When you visit our website, we may collect the following types of information:

  • Personal Information: This is information that can identify you personally, such as your name, email address, phone number, and mailing address. We collect this information only when you choose to provide it, such as when you sign up for our newsletter, contact us, or participate in surveys or Smart Commute campaigns.
  • Non-Personal Information: This includes information about your visit, such as your browser type, device, and IP address. We may also track which pages you visit on our site. This helps us understand how visitors use our website and improve our programs and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To communicate with you, respond to your inquiries, or provide the services you’ve requested.
  • To send you updates, newsletters, and information about our programs, events, and initiatives (you can unsubscribe at any time).
  • To improve our website and make it more user-friendly.
  • To comply with legal and regulatory requirements, including privacy and anti-spam laws.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who help us operate our website and deliver our services (for example, email service providers). These third parties are required to protect your information and use it only for the purposes we specify.

In certain cases, we may also share your information if required by law, such as in response to a subpoena or legal request.

5. Canada Anti-Spam Legislation (CASL)

We are committed to complying with the Canada Anti-Spam Legislation (CASL). If you have provided us with your email address, we may send you marketing communications, but only if you have consented to receive them. You can opt-out of these communications at any time by clicking the “unsubscribe” link at the bottom of our emails.

6. Cookies

Our website may use cookies, which are small text files stored on your device. Cookies help us improve your experience on our site by remembering your preferences and providing us with analytics about site traffic. You can control cookies through your browser settings, but if you choose to disable cookies, some features of the website may not function properly.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to review or change your information, or if you have any concerns about how we use your data, please contact us using the information below.

You also have the right to withdraw your consent for us to use your information for certain purposes, such as sending marketing materials. Simply follow the unsubscribe instructions in our emails, or contact us directly.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

pointA
200-1920 Yonge St
Toronto, Ontario M4S 3E2
647.200.5394
info@pointa.ca