By Simone Alani, Program Manager
Whether you’re moving to London for work, school, or for the start of your new chapter, getting around the City doesn’t have to be complicated. Known as the Forest City, London offers a mix of public transit, cycling routes, walking trails, and regional transportation options that make commuting accessible for many residents.
With a population of approximately 422,324 people, London is one of Ontario’s fastest-growing cities, experiencing a 10% increase in residents between 2021 and 2026. Known for Western University, Fanshawe College, its rich history, and an expanding business district, London has plenty to offer both to its visitors and residents. This guide will introduce you to the City’s transportation options, explain how to pay for transit, and provide helpful tips to make your daily commute easier.
Understanding London Transit Commission (LTC)
The London Transit Commission (LTC) operates the City’s public transit system, servicing more than 40 bus routes across London.These routes connect residents and visitors to key destinations, including Western University, Fanshawe College, St. Joseph’s and University Hospitals, major shopping centers such as CF Masonville Place and White Oaks Mall, residential neighbourhoods, and the vibrant downtown core.
Many routes run seven days a week, with increased service during peak commuting hours. As of 2023, the LTC has totalled 18 million rides. Real-time bus tracking is available through the LTC website and the LTC IVR (Interactive Voice Recognition) at 519-451-1347, a phone system that gives real time updates about London’s public transit, making it easy to plan your trip and know exactly when your bus will arrive.
Fares and Payment Options
The LTC offers several ways to pay for your fare. Passengers can pay using:
- Reloadable Smart Cards
- Cash (exact change required)
- Mobile ticket options (where available)
Monthly passes are available for adults, youth, seniors, and post-secondary students, making regular commuting more affordable. Many students at Western University and Fanshawe College receive transit access through their student fees, so be sure to check with your institution before purchasing a pass.
Reduced fares are also available for eligible rides, including seniors and some community assistance programs.
LTC Rapid Transit and Express Routes
While London does not currently have a subway or light rail system, it offers several express bus routes designed to reduce travel times across the City, which include 28 regular bus routes and six community bus routes. Express routes make fewer stops than regular bus routes and connect key destinations more quickly, making them a popular option for commuters traveling longer distances.
The East London Link is one of the city of London’s largest transit infrastructure investments, designed to transform how people travel between Downtown London and Fanshawe College. Spanning more than 6KMs, the project introduces dedicated rapid transit lanes, modern transit stations, upgraded traffic signals with transit priority, and improved walking and cycling infrastructure. In addition to enhancing public transit reliability and reducing travel times, the project also replaces aging underground water sewer infrastructure, making it a long-term investment in both mobility and city services. The East London Link is set for completion in 2026 and will begin operating mid 2027.
Regional Connections
London is well connected to the rest of Ontario through VIA Rail and intercity bus services.
VIA Rail
VIA Rail London station located at 205 York St, offers regular services to Toronto, Windsor, and several communities throughout Southwestern Ontario. It’s a convenient option for business travel, weekend trips, or commuters who occasionally travel between cities. Visit the Via Rail website to book your tickets ahead of time and plan your route.
Intercity Bus Services
Several bus companies such as Intercity Bus, Flix Bus, and Rider Express also operate in London from Intercity Bus Terminal at 101 York St, providing service to cities such as Toronto, Kitchener, Hamilton, Ottawa, and BEYOND.
Cycling Around London
Cycling has become an increasingly popular way to get around London. The City has continued expanding its cycling infrastructure with dedicated bike lanes, and multi-use pathways throughout many neighbourhoods. One of London’s most popular active transportation routes is the Thames Valley Parkway, a 40+ Kms scenic trail system that follows the Thames River and connects parks, residential areas, and major destinations across the city.
Bike racks are available on all LTC buses and bringing a bike is free of charge, allowing riders to combine cycling and public transit for greater flexibility during their commute.
Remember to wear a helmet, use lights when riding at night, and follow Ontario’s cycling laws to stay safe.
Walking
Many London neighbourhoods are highly walkable, especially areas surrounding downtown, Western University, Old East Village, and Wortley Village.
Walking can be an excellent option for shorter trips while also supporting your physical and mental well-being. During the winter months, be sure to wear appropriate footwear and allow yourself extra travel time when sidewalks may be snowy or icy. We’ve been there, and we’ve mapped out exactly how to make winter walking safer and more comfortable. Check out our guide on Walking in Winter for practical tips on staying warm, navigating icy conditions, and planning your route with confidence.
Accessibility
Accessibility is an important part of London’s transportation network. All conventional LTC uses are low-floor and wheelchair accessible. Buses include ramps, priority seating, audio and visual stops announcements, and designated mobility device areas to help riders travel safely and comfortably. For individuals who are unable to use conventional transit, London also offers specialized accessible transit services, providing door-to-door transportation to support independent and accessible travel throughout the city.
Specialized Transit
For residents who are unable to use conventional transit due to a disability, the LTC offers Specialized Transit Service. This shared, door-to-door service is designed to provide safe and reliable transportation for eligible rides who are unable to regularly use fixed-route buses. To use the service, riders must complete an eligibility application, and trips are booked in advance. Approved riders can also travel with a support person at no additional cost, and companions may ride when space is available.
If you require assistance when boarding or exiting the bus, simply let the operator know, they are happy to help!
Commuting in London is flexible and reliable, whether you prefer taking the bus, cycling, walking, or combining multiple modes of transportation. As the City continues investing in active transportation and public transit, residents have more options than ever to travel suitability while saving money and reducing their environmental impact.
No matter where you’re headed, taking a few minutes to learn your commuting options can make every trip a little easier, and a lot less stressful.
Photo Credits:
- https://london.ca/projects/east-london-link
- https://london.ca/living-london/roads-sidewalks-transportation/cycling-active-green-transportation/walking
